Looking for a Sales and Business Development role where you can drive customer engagement, planning, analysis, influencing and collaboration across various brands to achieve optimal profitability and market share?
We are seeking an experienced Customer Business Manager to lead our Baby & Childcare Portfolio within Coles Supermarkets.
About the Role
The ideal candidate will have strong sales and influencing skills, sound product knowledge, and a deep understanding of category management principles. They will be responsible for developing and implementing customer and promotional plans that meet volume and NSV budgets by product and customer.
Main Responsibilities
* Responsible for accurate inputs into Promax and utilisation of account replenishing contacts to assist the Demand Planning team in developing accurate sales forecasts.
* Input into the development and implementation of long-term strategies to meet future customer requirements, including EDLP, Exclusive Pack offers, and Value-added initiatives.
* Achieve DPSM within Coles of KCA products using Category Management principals, Business & Category reviews, Field Cycle Programs, Space Management, and other applicable resources.
* Coach and lead direct reports - National Account Managers.
* Lead the development and implementation of National Category and Customer Plans (JBP) through customer and stakeholder collaboration.
* Contribute to the review and negotiation of Coles Trading Terms by providing thorough analysis of Trade Investment, Profitability, Return on Investment, Sales Performance, Supply Chain, and Receivables.
* Take a leadership role in providing recommendations to senior management regarding local market and account dynamics, competitive activity, promotional clashing, price trends, customer performance, sales opportunities, promotional programs, and key category initiatives.
About You
* Strong sales and influencing skills.
* Sound product knowledge - KCA and competitor.
* Strong financial management skills.
* Budgeting and forecasting skills.
* Knowledge of the Grocery channels.
* Highly developed oral and written communication skills.
* Comprehensive knowledge of KCA policies and procedures.
* Strong knowledge of category management principles.
What's On Offer
We offer a competitive salary and incentives, as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave, and much more.
We're looking for someone who is driven to perform at the highest level possible and appreciates a performance culture fuelled by authentic caring. If you're passionate about delivering results and making a real difference, we want to hear from you.