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Account manager

Melbourne
Fuse Recruitment
Accountancy Manager
Posted: 15 December
Offer description

This well-established, privately owned insurance brokerage has over 18 years of proven success, specialising in tailored solutions across general insurance, niche schemes, and emerging sectors.
Known for its trustworthy reputation and long-standing staff, the company values performance, innovation, and a people-first culture.Managing a growing portfolio, the business services a diverse client base-from high-volume SME to complex commercial risks.
Equipped with modern systems, regular strategy sessions, and a forward-thinking leadership team, this is an exciting environment for a motivated leader looking to make a significant impact.Our client is seeking an experienced insurance broker to step into a Senior Team Leader position, acting as a 2IC within this dynamic firm.
The role is ideal for a client facing senior Account Manager/Executive with proven leadership experience, passionate about mentoring teams, enhancing client services, and contributing to strategic growth.You will work closely with the Managing Director, providing leadership oversight, developing staff, and helping steer the business forward.
Benefits Competitive salary package + super + performance bonuses (monthly and yearly)Clear pathways for career development into leadership or operational rolesInclusive and positive team environment with very low staff turnoverAnnual team celebrations and staff engagement eventsModern office with perks like massage chairs, quality coffee, and onsite company carsSupportive, open-door leadership style focused on solutions and growthExposure to future scheme development including international placement opportunitiesCompetitive compensation packageOngoing training and professional developmentModern office location with amenities and private parking onsite Key Responsibilities Manage a book of clientsLead, mentor, and support a team of brokers to meet performance and client service targetsAct as second-in-command to the MD, assisting with strategic planning and decision-makingOversee the quality of client placements and service standardsDrive new business growth and retain existing clients through exceptional relationship managementParticipate in weekly leadership meetings, fostering continuous improvement and innovationTroubleshoot complex accounts, providing broking support and technical expertiseSupport onboarding and ongoing development of team membersCultivate a collaborative, accountable, and customer-focused team culture Requirements 6+ years' experience in general insurance brokingTier 1 Broking qualification (mandatory)Proven leadership or mentoring experience, formal or informalStrong technical knowledge across commercial, schemes, or niche insurance sectorsProficiency in broking systemsA proactive and initiative-taking mindsetIf you think this could be the role for you then please apply now
Or, if you have any questions please contact AMY HATFIELD from FUSE RECRUITMENT at .
Alternatively, if you are an insurance professional looking for your next opportunity, we'd love to hear from you
If you know someone looking for a job, refer them to us and we'll give you $500 if we find them a new role

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