Customer Banking Specialist
We are seeking a highly skilled and experienced professional to join our team as a Customer Banking Specialist. In this role, you will be responsible for delivering exceptional customer service and support to our customers.
Key Responsibilities:
* Provide in-depth financial guidance and support to customers on their banking needs.
* Support customers with account maintenance, applications, and enquiries.
* Complete financial health checks to assess customers' financial needs.
* Educate customers on in-branch technology and digital banking options.
* Problem-solve and provide effective solutions to customers' concerns.
Requirements:
* Experience in delivering exceptional customer service in financial services or a related field.
* Excellent communication skills and ability to articulate complex financial terms clearly.
* Ability to work in a fast-paced retail environment.
* A genuine interest in building a career in the banking industry.
Why Choose Us?
At CommBank, we value diversity and inclusion. We are committed to creating a workplace that reflects the rich diversity of our customers and communities. We offer a range of benefits, including flexible working arrangements, opportunities for career development, and a supportive team environment.
Join us and be part of an organization that is dedicated to making a positive impact on our customers' lives.