About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
The role
Join us at Discovery Parks - Barossa Valley, one of South Australia's most iconic holiday destinations, and help lead an exceptional guest experience in the heart of wine country as our Assistant Manager. In this hands-on role, you will support the Park Manager with day‐to‐day operations, team leadership, and delivering outstanding guest service. No two days will be the same, with responsibilities ranging from overseeing housekeeping and coordinating maintenance to assisting at reception and ensuring every guest enjoys a memorable stay.
Why join us?
Competitive base salary + Super + performance bonuses + bills + on-site accommodationOpportunity to grow your career in park managementDiverse role with real variety in your dayWork in a vibrant and active tourist and corporate accommodation environment
What You'll Be Doing
As our Assistant Manager, you will play a pivotal role in supporting the Park Manager and leading day to day operations, with a particular focus on:
Delivering exceptional customer service and supporting a high-quality guest experienceAssisting with office operations including reservations, administration, reporting, and complianceSupporting the Park Manager with day‐to‐day park activitiesSupporting and mentoring staff across reception, housekeeping, and maintenanceMaintaining high standards in safety, compliance, and park presentationTroubleshooting issues and providing practical, hands-on support across the park
What You'll Need
We are looking for a superstar individual who can contribute to the smooth running of the park and who has the ability to lead park operations in the Manager's absence.
Previous experience in tourism, hospitality, or accommodation managementStrong leadership and communication skillsA guest‐centric approach and a passion for delivering great experiencesConfidence in using reservation or property management systemsStrong organisational skills and the ability to prioritise in a fast‐paced environmentA collaborative, hands‐on work ethic
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required.
This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.
The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.