Elders Insurance, operating for over one hundred years, is one of Australia's largest regional and rural insurance services and operates an agency network distributing general insurance products to regional and rural clients.
We have established a solid reputation as a trustworthy, reliable, and customer-focused insurer specialising in business, farm, personal, fleet, and commercial motor insurance.Due to our growth and expansion throughout the region, Gunn Insurance Group trading as Elders Insurance Fraser Coast, has an excellent opportunity for an Insurance Sales Support Officer/Account Executive.
Being a Sales Support Officer (SSO) is more than just a desk job; it's a career with the opportunity to build knowledge and skills, while creating meaningful relationships.
Our SSOs are at the forefront of customer interactions, focused on understanding client needs to ensure inquiries are addressed promptly and effectively.Some of your responsibilities will include:Being the key point of contact for customers, providing high-level customer service by responding to inquiries, addressing, and actioning client requests, and redirecting to team members when needed;Providing administrative support to the team, including:Preparation, supply, and communication of accurate information and documentation;Supporting accounts through cash handling and receipting;Processing policies and adjustments;Reviewing claims information and assisting clients as required;Maintaining data integrity for accurate reporting and policy processing.Why choose us?As a privately owned franchise, our culture is family-centric, supporting a true work-life balance.
Our benefits include:Lucrative salary package;Flexible working options to support your personal commitments;Learning, development, and career progression opportunities.Experience in the industry is beneficial but not essential.
All necessary training will be provided to the successful applicant.Ideally, you will possess the following:A positive attitude and a willingness to learn;Outstanding time management skills to handle competing priorities and deadlines;Excellent written and verbal communication skills, with the ability to establish lasting relationships with clients and team members.What we need:Ability to obtain a satisfactory police check and ASIC clearance;Willingness to obtain industry-standard accreditations, including AFRA Tier 1 Accreditation.If you're ready to advance your career and contribute to a respected organization, we would love to hear from you.Applications, including a cover letter and CV, should be sent via email to:For inquiries and a position description, please contact:*Only shortlisted candidates will be contactedHow do your skills match this job?Sign in and update your profile to gain insights.Your application will include responses to the following questions:Which statement best describes your right to work in Australia?Do you have customer service experience?Do you have administration experience?Please include any additional relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.Research careers and find tips on career development at our website.
#J-18808-Ljbffr