Our customer-centric team is focused on delivering exceptional service to our customers. We strive to be the most responsive organisation in Australia and New Zealand, fostering innovation and creating lasting relationships.
We offer a range of benefits including competitive rates and reduced fees on home loans, credit cards, and insurances, as well as access to banking and financial services discounts on travel, fitness, events, and technology.
All new Customer Service Specialists benefit from tailored career development programs, upskilling, and mobility opportunities to ensure they are set-up for success.
The role supports our branch by being the first point of contact for customers; putting them at the centre of everything we do.
* Demonstrate suitable products and services to customers: like account opening, unsecured lending, and banking transactions
* Showcase our digital solutions for customers; making banking simple, easy, and secure
A team player with a keen eye for detail ensuring every transaction is efficient and accurate. Customer centric thinking and an appreciation for inclusion and diversity are essential.
No prior experience required - Full training provided.
A diverse and inclusive workplace works better for everyone. We believe that our people make us who we are, which is why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.