Head of Contact Centre Growth — Remote & High-Impact Leader • None, Australia
A leading health insurance provider in Australia seeks a Head of Contact Centre Growth to lead inbound and outbound sales and retention teams. You'll develop strategies to maximize policy acquisition and minimize cancellations, leveraging Salesforce and CCaaS platforms for analysis and optimization. The role requires over 10 years of experience in high-volume environments, a collaborative leadership style, and strong analytical capabilities.
This position offers flexible work options and generous benefits including fully subsidised Gold Hospital Insurance.
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