Technical Integration Support Specialist
We are seeking a skilled professional to join our team in Melbourne.
About the Role:
* This position requires an individual who can provide application support services and utilise service management tools to ensure designated SLA time frames are met.
* The ideal candidate will work collaboratively with other teams, health agencies, and IT vendors to build effective working relationships.
* An important responsibility of this role is to execute processes for installing and building production software, as well as working with stakeholders on developing policies and procedures for application environment management.
* Another key aspect of this position is monitoring system stability and availability to ensure maximum uptime, as well as reviewing technical changes and assessing risk and impacts against the technical environment.
* The successful candidate will also contribute to new functional and technical upgrades and releases, including providing input to project/system scoping, sizing and estimating activities.
* A further requirement of this role is to maintain accurate and complete records of work activities in accordance with legislative requirements and departmental policies.
Key Skills:
* Application support services
* Service management tools
* Collaboration and communication
* Process execution and improvement
* Technical change management
* Record keeping and reporting
Why Join Us?
This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to the success of our organisation.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development.