Customer Service Advisor Opportunity
We are seeking a skilled professional to deliver exceptional customer service support in a banking environment.
* Provide accurate account information and card replacement services
* Update customer records
* Offer online banking guidance and fraud assistance
* Investigate disputes and gather feedback
We welcome applications from diverse backgrounds, including students, working holiday visa holders, parents, pensioners, and people returning to the workforce or changing careers.
Key Requirements
* Prior customer service experience is beneficial but not essential
* Proficient in using computer systems and navigating multiple platforms
* Effective communication and professionalism skills
* Problem-solving and interpersonal skills
* A minimum of Year 10 education or equivalent qualification
The ideal candidate will possess excellent interpersonal and problem-solving skills, with the ability to work effectively in a team environment.
This role offers a fantastic opportunity for individuals looking to develop their customer service skills and make a real difference in our customers' lives.
We are committed to providing a supportive and inclusive workplace culture that fosters growth and development.