Job Title: Customer Service Representative
About the Role
We are seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing high-quality service to our customers.
Your Key Responsibilities
* Provide excellent customer service through all forms of communication
* Handle customer transactions accurately and efficiently
* Promote our products and services through up-selling and cross-selling
* Assist with administrative duties such as stocktaking and record maintenance
Requirements
* Previous experience in customer service or sales is highly desirable
* Friendly and enthusiastic attitude with a strong focus on customer satisfaction