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Senior windows desktop engineer

Canberra
Resolve Recruit
USD 90,000 - USD 120,000 a year
Posted: 22 August
Offer description

* month contract with a key Commonwealth government department
* Work from Canberra with flexible work arrangements.
* Contribute to Australia's digital and economic transformation through high-impact ICT initiatives
* Opportunity to obtain your Baseline security clearance

Resolve Recruit is seeking an experienced Senior Windows Desktop Engineer to join a Commonwealth Government agency dedicated to building a productive, resilient and sustainable economy enriched by science and technology.

In this role, you'll work within the Infrastructure Services team to deliver both BAU support and high-impact ICT projects. You'll be responsible for designing, maintaining and optimising end-user technologies – including Standard Operating Environments (SOEs), enterprise messaging and collaboration tools, and secure remote access solutions – while ensuring performance, security and scalability.

Key Responsibilities:

* Design, develop, maintain and provide Level 3 support for:

Standard Operating Environment (SOE), including desktop productivity software and device configurations (desktop and iOS mobile).

Enterprise messaging and collaboration platforms.

Enterprise remote access solutions (virtual desktop and VPN).

* Package and deploy applications.
* Manage automated patching processes.
* Provide expert technical advice and represent the section in ICT governance and management forums.
* Resolve complex technical issues escalated from Service Desk and Level 2 teams.
* Collaborate with infrastructure, security and application teams to ensure seamless integration and policy enforcement.
* Develop and maintain technical documentation,SOPs and knowledge base articles.
* Contribute to project planning and delivery for upgrades, migrations and new services.
* Monitor system performance and implement proactive improvements.
* Mentor junior engineers and drive continuous improvement.

Key Experience and Skills:

* Strong expertise in Windows 11, Microsoft Intune and Group Policy (including Advanced Group Policy Management).
* Proficiency with MECM (SCCM) and Intune for SOE creation/maintenance, application packaging and patching.
* Experience with Microsoft 365 Apps for Enterprise (M365 Pro Plus), including servicing, update channels and licensing.
* Skills in Mobile Device Management (MDM) / Mobile Application Management (MAM) through Intune.
* Advanced PowerShell scripting for automation and enterprise management.
* Demonstrated stakeholder engagement, communication and mentoring skills.

How to Apply:

If you're ready to bring your expertise to this critical government role, we'd love to hear from you. Apply by Thursday, 28 August 2025. Applications received after the deadline may still be considered for future opportunities.

For further information or to discuss this opportunity, please contact Jon Bennett or email -, quoting job ID:

Why Choose Resolve?

* Expert recruitment consultants committed to advancing your career.
* A transparent and fair fee structure, offering you peace of mind and trust at every step.
* Flexible contracting models to suit your specific needs.
* Complimentary payroll management and tax compliance services, supported by our expertise as a Chartered Accounting firm and Registered Tax Agents.
* Exclusive access to membership privileges at collaborative co-working spaces, fostering networking and innovation.
* A variety of pay cycle options designed for financial convenience and flexibility.
* Access to corporate benefits programs, enhancing both your professional and personal life.

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