Lead Child and Family Services Manager
This role is pivotal in leading cultural transformation and embedding a consistent values-driven approach to quality service delivery within a dynamic organisation.
You will inspire and empower teams to deliver person-centred trauma-informed care while driving operational performance financial sustainability and regulatory compliance.
* Manage budgets and ensure financial performance against contractual and organisational KPIs.
* Collaborate with the Executive Team to align operational outcomes with strategic priorities.
* Oversee risk management audits and safeguarding requirements.
About the Role:
The General Manager Out of Home Care WA will lead high-impact child and family services across multiple locations ensuring excellence in care safety and outcomes for children and young people.
Key Responsibilities:
1. Lead safe person-centred service delivery and ensure staff wellbeing and accountability.
2. Champion quality continuous improvement and innovation across programs.
3. Drive performance against contractual and organisational KPIs.
4. Manage budgets financial performance and funding contract compliance.
5. Oversee risk management audits and safeguarding requirements.
6. Build and maintain strong partnerships with regulators funders and sector stakeholders.
7. Collaborate with the Executive Team to align operational outcomes with strategic priorities.
Duties Include:
* Embedding a culture of excellence and continuous improvement within the organisation.
* Developing and implementing strategies to improve service delivery and outcomes.
* Leading cross-functional teams to drive operational performance and achieve strategic goals.