A leading telecommunications provider in Melbourne is seeking a skilled professional to develop customer-centric digital solutions. You will design user-friendly experiences for chat and voice channels, implementing advanced AI solutions to enhance self-service. The role requires strong analytical skills, familiarity with conversational AI development, and a creative problem-solving mindset. This position offers a flexible hybrid working model, access to unique benefits such as free mobile plans, and additional leave incentives.#J-18808-Ljbffr