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Accommodation operations manager

beBeeLeadership
Posted: 1 August
Offer description

We are seeking a highly skilled and experienced Resort Manager to join our team at RAC Monkey Mia Dolphin Resort in the beautiful Shark Bay World Heritage Area.

The resort caters for up to 1,200 guests and offers a range of accommodation options including villas, hotel-style rooms, budget accommodation, dormitories & campsites. As Resort Manager, you will lead a high-performing team to deliver exceptional guest service and maintain the highest standards of cleanliness across all resort areas.

* Lead a high-performing team to deliver spotless rooms & public areas
* Oversee daily cleans, deep cleans & inspections across resort accommodation
* Manage rosters, staffing levels, training, & ongoing performance of your team
* Work closely with other departments (Maintenance, Front Office) to ensure smooth resort operations
* Drive exceptional guest service & actively respond to feedback
* Ensure all procedures align with health, safety, & quality standards

We require a candidate with proven experience in hospitality or resort accommodation, previous leadership or supervisory experience in housekeeping, great communication and organisational skills, ability to build positive team culture and lead by example.

* Availability to work across a 7-day rotating roster including weekends & public holidays
* National Police Clearance (or willingness to obtain)

We offer a competitive salary ranging between $65K to $75K + Super, annual Incentive Bonus based on KPIs, free accommodation & utilities included - live & work on-site, generous discounts on home, contents & car insurance, as well as member benefits & free roadside assistance.

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