Guest Service Agent - Reception
Join our friendly Front Office team at a popular well-established Mildura motel
About the Role
We're looking for a reliable, friendly Receptionist to provide excellent guest service and help keep our front office running smoothly. This is a casual role on a rotating 7-day roster including days, nights, weekends, and public holidays.
What You'll Do:
* Welcome guests and manage check-ins/check-outs.
* Handle reservations and guest enquiries.
* Maintain accurate guest records and accounts.
* Deliver exceptional customer service with a professional approach.
* Open and close reception shifts as rostered.
* Support daily front office and administrative tasks.
What We're Looking For:
* Customer service experience, preferably in hospitality.
* Ability to multitask and stay organised in a busy environment.
* Strong communication and basic computer skills.
* A positive attitude, reliability, and team spirit.
* Willingness to work varied shifts, including weekends and public holidays.
* Accommodation industry experience or knowledge of reservation systems is a bonus but not essential.
Why Join Us?
* Casual employment with flexible roster options.
* Supportive team culture.
* Uniform provided.
* Work in a beautiful regional location with a trusted brand.
Ready to start your career with us? Send your CV and a brief cover letter to:
Leonie Millhouse
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