We are seeking a highly skilled Parts Driver to deliver excellent customer service and support daily operations. This role involves timely and accurate delivery of parts, ensuring seamless interactions with customers.
Key Responsibilities:
* Ensure all parts are delivered on schedule, meeting high standards of quality and timeliness
* Verify correct customer details appear on delivery sheets, maintaining accuracy and attention to detail
* Confirm all received parts meet saleable condition requirements, addressing any issues promptly
* Promote awareness of our full range of services and facilities, enhancing the overall customer experience
* Ensure customers receive all items listed on the invoice, maintaining transparency and trust
* Actively encourage customers to purchase other franchise parts from our group, fostering long-term relationships
* Assist in picking and preparing parts orders within the warehouse, streamlining processes and improving efficiency
* Maintain vehicle cleanliness and check fluid levels regularly, prioritizing road safety and vehicle performance
* Obtain customer signatures on delivery documents to confirm receipt of goods, securing proof of delivery
Requirements:
* Exceptional interpersonal and customer service skills, with a focus on building strong relationships
* A valid Australian driver's licence (manual preferred), ensuring compliance with regulatory requirements
* Previous experience in the heavy vehicle or related automotive industry, with a solid understanding of technical aspects
* Attention to detail, ensuring accuracy and precision in all tasks
* Previous experience as a Parts Driver is preferred but not essential, with a willingness to learn and grow
* An interest in the automotive industry, with a passion for delivering exceptional service
Benefits:
* Embrace development and mentoring opportunities, fostering personal and professional growth
* Access exclusive discounts on Bupa Private Health Insurance, prioritizing employee well-being
* Enjoy discounted rates on vehicles, parts, and servicing, enhancing work-life balance
* Benefit from our Employee Assistance Program, providing support and resources during challenging times
* Lifestyle discounts, including gym memberships and retail discounts, promoting a healthy work-life balance
* Paid parental leave, supporting employees and their families during significant life events
What We Offer:
As a valued member of our team, you will enjoy a dynamic and supportive work environment, with opportunities for growth and development.