About the Role
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As a key contributor to our sales and operational success, you will play an integral part in driving store excellence under the guidance of our Management team. To achieve this, you will deliver exceptional customer service and create unforgettable shopping experiences for our customers.
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Key Responsibilities
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* Provide exceptional customer service, ensuring a positive shopping experience for all customers.
* Possess a genuine passion for streetwear and sneaker culture, staying up-to-date with the latest trends and developments.
* Demonstrate ability to thrive in fast-paced and dynamic team environments, working effectively under pressure to meet sales targets.
* Show self-motivation and a willingness to meet or exceed sales targets, contributing to the overall success of the store.
* Effectively listen and utilize feedback constructively, using it as an opportunity to grow and improve.
* Achieve full availability on late night trade and weekends, as well as Monday to Wednesday day shifts, demonstrating flexibility and adaptability.
* Demonstrate prior customer service experience, showcasing a proven track record of delivering excellent customer outcomes.
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Benefits and Culture
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* Enjoy 40% discount on premium products from top brands, including Hype DC, Skechers, Vans, and more.
* Access to our comprehensive Employee Benefits program, featuring an Employee Assistance Program, discounted Gym Memberships, and Health Insurance packages.
* Work alongside like-minded, dedicated individuals who share your passion for streetwear and sneaker culture.
* Ongoing training and support opportunities for career progression, helping you grow and develop in your role.
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About Us
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We empower individuals to live their lives to the fullest by pushing boundaries and defying expectations. As part of a leading retailer, we offer a unique and exciting opportunity to join a diverse portfolio of brands and platforms.
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We believe that life goes beyond just shoes, and we're committed to creating a workplace culture that reflects this philosophy. Our team is passionate, driven, and dedicated to delivering exceptional results.
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We're looking for passionate and driven retailers who share our vision and values. If you're motivated, enthusiastic, and passionate about delivering exceptional customer service, we want to hear from you!
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Requirements
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To be successful in this role, you will need to demonstrate:
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* A genuine passion for streetwear and sneaker culture.
* Excellent communication and interpersonal skills.
* A proven track record of delivering exceptional customer service.
* Ability to work effectively under pressure to meet sales targets.
* Flexibility and adaptability, including full availability on late night trade and weekends.
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If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity!