About This Role
Elevate our organization's operational excellence by serving as the vital link between sales, service, and clients.
Oversee daily operations from initial inquiry through invoicing while maintaining exceptional service standards.
Key Responsibilities
* Manage sales/service calendars across multiple locations
* Coordinate between team managers, suppliers, and clients
* Oversee CRM systems to ensure efficient quote delivery and sales pipeline progression
* Track KPIs and generate management reports
* Facilitate equipment delivery coordination between service and warehouse
* Manage quote follow-ups, funding submissions, and equipment trials
* Implement and maintain WHS policies
* Develop operational strategies aligned with business growth
Requirements
* High energy with exceptional customer service orientation
* Strong leadership and communication skills
* Meticulous attention to detail
* Advanced problem-solving abilities under pressure
* Experience with CRM systems (Pipedrive preferred)
* Proficiency with Microsoft Office
About Regency Care
This role demands someone who can maintain operational excellence while supporting our company's growth objectives through effective team coordination and client relationship management.
Job Details
* Seniority Level
Entry level
* Employment Type
Full-time
* Job Function
Sales and Business Development
* Industries
Medical Device