We are seeking a medical receptionist to join our Brookvale practice.
Job Description
This is a casual opportunity to work as part of a dynamic team providing high-quality customer service to patients. The role will involve managing the front desk reception, welcoming patients, supporting healthcare professionals and performing general administration duties.
Key Responsibilities
* Greet patients and welcome them into the centre
* Collect and enter patient details into the database
* Schedule appointments (when required)
* Answer telephone calls and enquiries
* Provide administration support and perform other ad hoc duties
Requirements
* Exceptional customer service skills with previous experience an advantage
* Excellent communication skills, including a professional and personable telephone manner
* Detail-oriented
* Ability to multitask and prioritise
* Knowledge of Pracsoft/Medtech is an advantage
* Ability to work as part of a multifaceted team and independently
* Neat and professional presentation
Benefits
* A competitive hourly rate
* Uniform provided
* Employee benefits to support mental and physical wellbeing
* Dental discounts for employees and their families
About Us
We provide quality, accessible healthcare across Australia. Our centres have a network of 1500+ independent practitioners, providing over 8 million patient consultations annually. We foster a safe, respectful, inclusive organisation culture that aims to eliminate behaviours that are unlawful and not in line with our values.