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Harbor is seeking a Junior Consultant to join our Australian team within our Legal Technology and Operations (LT+O) practice group. Under general direction from the APAC Team Lead, the Junior Consultant will work closely with a team of skilled individuals from various technical and professional backgrounds, across multiple time zones, to ensure successful client engagements and consistent client satisfaction in both issue resolution and continual improvement tasks. This is a full-time hybrid position that can be based in Sydney or Melbourne Australia.
Responsibilities:
* Work to develop and/or improve complex applications which are integrated within the constraints of the framework.
* As necessary, work with the team and clients to maintain existing applications.
* Troubleshoot and resolve issues raised by clients.
* Acquire and maintain a high degree of business domain knowledge and current best practices.
* Make sure SLAs are adhered to.
* Undertake installations of various software according to installation packs.
* Upgrade systems and processes.
Qualifications:
* Degree in computer science, business administration, information systems or equivalent education
* 1+ year of experience in programming or applications in a managed services or client-facing environment is desirable.
* Object Oriented Programming.
* Knowledge of VB, C#, SQL, XML, JSON, Web Services.
* Knowledge of Windows Operating System.
* Understanding of ITIL frameworks.
* Critical thinking and communication skills are key in this position.
About Us:
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Consulting, Information Technology, and Legal
* Industries
Business Consulting and Services, IT Services and IT Consulting, and Legal Services
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