Join to apply for the Sales Support (JD STAR Graduate Program) role at JD.COM
Overview
The JD STAR Program, launched by JD.com in 2015, is an annual recruitment initiative targeting fresh graduates from top universities worldwide. This program aims to nurture talent by placing high-potential graduates in roles that support JD.com's fast growing business and empowering them through extensive training and coaching. As a dedicated career development platform for sustained growth, it is tailored for graduates seeking professional advancement and career achievements.
Job Responsibilities
1. Develop and execute strategic sales plans to achieve revenue goals and drive market share growth.
2. Identify and engage potential clients, assess their specific needs, and deliver customized solutions.
3. Build and maintain strong, long-term relationships with existing clients to ensure satisfaction and foster repeat business.
4. Conduct comprehensive market research to monitor industry trends, track competitor activities, and identify new opportunities.
5. Collaborate with cross-functional teams—including operations, logistics, and customer service—to ensure seamless delivery of client requirements.
6. Prepare and deliver compelling sales presentations, proposals, and quotations to prospective and existing clients.
7. Negotiate contracts and agreements to maximize profitability while ensuring customer satisfaction.
8. Maintain accurate records of sales activities, client interactions, and transactions within the CRM system.
9. Represent the company at industry conferences, trade shows, and networking events.
Job Requirements
1. Bachelor’s degree in business administration, sales, marketing, or a related field.
2. Robust understanding of sales principles, client lifecycle management, and business development strategies.
3. Excellent communication and interpersonal skills, with the ability to negotiate, present ideas clearly, and resolve conflicts effectively.
4. Analytical mindset to assess client needs, interpret sales metrics, and develop data-driven strategies for growth.
5. Ability to work independently and in a team, manage multiple clients simultaneously, and meet deadlines in a fast-paced environment.
6. Customer-focused attitude with a proactive approach to identifying client needs and delivering solutions.
7. Chinese and English language skills are a plus.
About JD.com
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue. In 2023, JD.com reported revenues of US$152.8 billion and served approximately 600 million active customers.
Our International Business
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.
International Logistics
JD Logistics (also known as JINGDONG Logistics), publicly listed on the Hong Kong Stock Exchange, provides technology-driven supply chain and logistics solutions, with a market-leading infrastructure network across China. JD Logistics has also developed a robust global supply chain network with highly automated warehousing and reliable international transportation solutions. It operates numerous warehouses across almost 1 million square meters and supports a diverse range of clients, including international enterprises and Chinese brands expanding globally.
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📌 Sales Support (JD STAR Graduate Program)
🏢 JD.COM
📍 City of Sydney