Permanent Opportunity based in Brisbane's inner suburbs. ASAP start!
About Our Client
Work in a well established healthcare provider in Brisbane, known for delivering exceptional care and professional services. As a medium sized organisation, they pride themselves on their commitment to operational excellence and patient satisfaction.
Job Description
* Manage day‐to‐day clinic operations to keep workflows smooth and consistent.
* Lead and support the reception, admin, and bookings team, helping them stay organised and confident on busy days.
* Review, refine, and improve processes around patient flow, scheduling, and administration.
* Oversee billing, invoicing, financial consent processes, and ensure accuracy of patient records.
* Coordinate clinician schedules, consulting rooms, and (where relevant) surgical bookings.
* Maintain compliance with healthcare standards, privacy requirements, and internal policies.
* Build strong working relationships with clinicians, referrers, hospital partners, and service providers.
* Identify opportunities to streamline operations and support the clinic's longer term goals.
The Successful Applicant
* 3-5+ years experience as a Practice Manager or senior admin lead in a specialist/surgical practice (neurosurgery, orthopaedics, cardiology, ENT, etc.).
* Strong leadership experience supporting reception, admin, billing, and surgical bookings teams.
* Solid understanding of Medicare, private health billing, informed financial consent, and debtor management.
* Experience coordinating surgical bookings and managing pre/postoperative administration.
* Confidence with practice management software such as Genie, Gentu, or Bluechip.
* Someone calm, organised, great with people, and able to handle escalations smoothly.
What's on Offer
* Competitive salary between $95,000 and $105,000 AUD.
* Permanent, full-time role based in Brisbane with onsite parking and access via public transport.
* Opportunity to work in a respected healthcare practice.
* Engaging and supportive team environment.
* ASAP start.
Contact
Emma Rich
Quote job ref: JN-032026-6981173
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