Practice manager

• Permanent Opportunity based in Brisbane's inner suburbs
• ASAP start!

About Our Client

Work in a well established healthcare provider in Brisbane, known for delivering exceptional care and professional services. As a medium sized organisation, they pride themselves on their commitment to operational excellence and patient satisfaction.

Job Description

• Manage day‐to‐day clinic operations to keep workflows smooth and consistent.
• Lead and support the reception, admin, and bookings team, helping them stay organised and confident on busy days.
• Review, refine, and improve processes around patient flow, scheduling, and administration.
• Oversee billing, invoicing, financial consent processes, and ensure accuracy of patient records.
• Coordinate clinician schedules, consulting rooms, and (where relevant) surgical bookings.
• Maintain compliance with healthcare standards, privacy requirements, and internal policies.
• Build strong working relationships with clinicians, referrers, hospital partners, and service providers.
• Identify opportunities to streamline operations and support the clinic's longer term goals.

The Successful Applicant

• 3-5+ years experience as a Practice Manager or senior admin lead in a specialist/surgical practice (neurosurgery, orthopaedics, cardiology, ENT, etc.).
• Strong leadership experience supporting reception, admin, billing, and surgical bookings teams.
• Solid understanding of Medicare, private health billing, informed financial consent, and debtor management.
• Experience coordinating surgical bookings and managing pre/postoperative administration.
• Confidence with practice management software such as Genie, Gentu, or Bluechip.
• Someone calm, organised, great with people, and able to handle escalations smoothly.

What's on Offer

• Competitive salary between $95,000 and $105,000 AUD.
• Permanent, full-time role based in Brisbane with onsite parking and access via public transport
• Opportunity to work in a respected healthcare practice.
• Engaging and supportive team environment.
• ASAP start