Job Overview:
The Contracts Administrator On-Site role is integral to driving business growth through effective contract management.
This position requires a highly organized individual who can maintain accurate and timely contract data collection, ensuring seamless service delivery and high levels of customer satisfaction.
* Coordinate contract data collection and reporting processes.
* Develop reports for stakeholders and leadership teams.
* Provide critical insights on WHS matters and contribute to a safe work environment.
* Manage the job completion and invoicing process with precision.
* Support tender preparation and business development initiatives.
* Resolve customer complaints in a timely and professional manner.
Key Responsibilities:
Contract Management
* Oversee contract data collection and reporting processes.
* Ensure accuracy and timeliness of contract data.
* Develop and implement strategies to drive continuous improvement.
Reporting and Communication
* Produce high-quality reports for stakeholders and leadership teams.
* Communicate critical information on WHS matters and company performance.
Customer Satisfaction
* Foster strong relationships with customers to ensure exceptional service delivery.
* Manage customer complaints and concerns in a professional manner.