BF Panels is a huge, purpose-built panel shop right next to the Riverina Highway between Albury and Thurgoona, with a large car park, separate towing and storage facility, and 4WD retail outlet on site. The 40-strong team works a 38-hour week *******) together. They're backed by all the latest tooling and technology — including two full-size Car-O-Liner systems, computer measuring systems, three Lowbake spray booths, welders, etc.
We have an exciting opportunity for a Customer Service professional to join our team at BF Panels, Thurgoona.
You will be assisting and supporting our wider team and managers with administration and invoicing support and liaising with our external stakeholders (insurers etc).
Permanent position. Monday to Friday. 8am to 5pm. No weekends
Apply or call us today on
Role responsibilities
Ensuring the environment is always customer friendly
Greeting customers on arrival.
Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
Contacting customer to ensure that they are satisfied with the AMA experience
Telephone and email correspondence
Supporting management with inventory (parts, paint, consumables etc)
Liaise with insurance providers regarding claims / repairs
Does this sound like you?
Proven experience within a Customer Service position
Highly professional and personable with strong relationship building skills
Strong systems experience and competent computer abilities
Excellent verbal and written communication skills
Ability to meet strict deadlines
Able to work effectively and collaboratively with the team
Why AMA Collision?
Because Careers Driven By You isn't just a tagline – it's our promise. We back you with :
Stability – AMA Group's national network of 140+ sites
Training & career growth opportunities
Reward & recognition programs
Referral bonuses if you bring a mate
Discounts on parts and tools
Uniforms provided
24/7 free counselling for you and your family
About AMA Collision & AMA Group
AMA Collision is part of AMA Group — the largest collision repair network across Australia and New Zealand. When you join us, you're not just joining a workshop — you're joining a network of opportunity. With national reach and diverse businesses under one roof, you'll have the freedom to grow your career, relocate, and explore new pathways wherever life takes you.
Award-winning network – Proud winner of the **** Best MSO Body Shop Award.
Permanent position, Monday to Friday - no weekends
Security you can trust – Above-award pay, training, and the backing of AMA Group.
#J-*****-Ljbffr