Product Owner – User Security (0000B9JL)
Ongoing Full-Time
About us
The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.
About the role
We have an opportunity for a Product Owner – User Security to be part of our Network & Security Platform Services, Technology & Communication Services Command. The Product Owner – User Security is responsible for leading a team of Security Administrators in providing user authentication and access control administration and auditing across the diverse platforms which make up the NSW Police Information systems.
Identity Governance and Access Management
* Own and manage automated identity governance and control processes, leveraging SAP feeds and organisational hierarchy to ensure accurate provisioning and deprovisioning of user access.
* Define and enforce access provisioning policies in coordination with internal business units.
* Deliver and support Single Sign-On (SSO) solutions for internal web applications and LDAP-based environments.
Manage and support external identity federations using SSO and SAML-based authentication protocols.
Certificate and Cryptographic Services
* Manage the internal Certificate Authority (CA), including lifecycle management, approval, issuance, renewal, and revocation of digital certificates.
* Oversee external certificate management services, including the transition from Entrust to DigiCert, ensuring continuity, compliance, and operational integrity.
* Ensure certificate services meet organisational security, compliance, and audit requirements.
Mainframe and Enterprise Systems Access Control
* Manage RACF services, providing role-based access control (RBAC) for developers, police officers, and external agencies.
* Oversee profile creation, association, review, and deprovisioning, including the removal of redundant and revoked access.
* Manage library associations and secure access for system programmers, operators, and developers.
* Administer Adabas/Natural access controls, including authorised personnel access, started tasks, automation profiles, Natural group access, and multi-level dataset permissions.
* Ensure ongoing system maintenance, auditing, and compliance across mainframe environments.
Authentication, API, and Privileged Access Platforms
* Deliver and manage Multi-Factor Authentication (MFA) services using OneSpan, supporting NSWPF staff, external agencies, IT vendors, and RADIUS-enabled applications with hardware and software tokens.
* Manage Layer 7 API Gateway services, including OAuth authentication, Mobile API Gateway (MAG), One-Time Tokens (OTK), and application level authorisation.
* Oversee Privileged Access Management (PAM) solutions to ensure secure access to privileged accounts, systems, and servers in accordance with least‐privilege principles.
Audit, Compliance, and Reporting
* Provide logon and logoff audit reporting to Professional Standards Command (PSC) and external agencies, including COP audits. Deliver monthly and quarterly audit reports covering:
o User access and termination reviews
o Privileged access (including Desktop Administrators and Local PC Administrators)
o RACF access reviews and mainframe access revocations
* Ensure IAM services meet NSWPF audit, governance, and compliance obligations
Qualifications
* Permanent resident of Australia or New Zealand citizen.
* Prior to commencement, successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.
What we can offer you
* Flexible work options
* Opportunity to purchase leave
* Annual leave loading
* Corporate wellbeing programs including seminars and the Fitness Passport
* Salary packaging options via superannuation contributions or a novated vehicle lease
* Convenient location for public transport and to shops
* In-house gym facilities
Our commitment to Diversity
At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.
Location
Sydney Region – Sydney – Greater West
Work Type
Full-time
Number of Positions
1
Total Remuneration Package
$176,910 pa. Package includes salary from $149,739 to $156,088, plus employer's contribution to superannuation of 12% and annual leave loading.
Closing Date
17-May-2026, 1:59:00 PM
Job Category
Information and communications technology
Contact: Arafat Rahman – (02) 8835 7241
We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture.
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