Workforce Management Specialist Role
Pandora, the world's largest jewelry maker, is seeking a Workforce Management Specialist to support workforce operations and improve customer and employee experience. This role involves overseeing day-to-day operational management of Dayforce, collaborating with local managers to align staffing levels, and analyzing market-specific workforce performance data.
* Oversee Dayforce operational management, ensuring accurate labor forecasting and scheduling.
* Collaborate with local managers to align staffing levels and schedules with market needs.
* Analyze market workforce performance data to identify trends and opportunities for improvement.
* Provide training on optimal workforce management tool utilization.
* Establish market-specific operational standards for workforce management policies.
* Engage with global workforce management community to share insights and drive initiatives.
* Manage change requests related to workforce management systems.
This role requires strong analytical skills, proficiency in workforce management software, previous retail operations experience, and excellent communication skills. The ideal candidate should be able to manage multiple priorities, adapt to a fast-paced environment, and work effectively under pressure.