Solutions Engineer - Managed Service Provider
Location : North Sydney, Australia
Area of Interest : Engineer - Pre Sales and Product Management
Job Type : Professional
Job Id : 1436718
Meet the Team
As a Cisco Solutions Engineer (SE), you will be a part of a dynamic and creative team of technology influencers. You will join the strongest SE team in the industry and peer with Account Managers and Account Executives who are invested in your success.
Cisco SEs are vital members of the organization who develop technical solutions and advocacy to assist our customers and partners achieve their business outcomes through use of Cisco's extensive technology portfolio. Industry leading development programs ensure you will become and remain a technical authority who is entrusted to guide and educate our customers and partners towards building technical solutions that drive innovation within their companies.
Your Impact
You will get the opportunity to work with some of our growing MSP accounts. As a MSP Solutions Engineer, you will play a critical role in driving business growth by enabling and supporting Cisco's MSPs. You will aim to become a trusted technical advisor, building technical executive relationships, to integrate Cisco solutions into MSP's managed service offerings and the MSPs own infrastructure. You will have an in-depth understanding of Cisco networking, security, collaboration, and cloud solutions, ensuring partners can deliver innovative solutions to the market.
You have industry knowledge and years of technology experience to aid in technical selling, explaining features and benefits to clients and crafting and configuring solutions and products to meet specific needs.
What You'll Do
MSP Technical Advisory :
* Build strong relationships with Cisco MSP partners, acting as their primary technical contact and technical advisor.
* Guide MSPs in designing and implementing Cisco-based managed services, ensuring best practices and operational efficiency.
* Influence MSP and traditional Cisco partners in leveraging Cisco technologies for their own infrastructure.
* Create, own and drive the use of the customer alignment plan with MSP customers and Cisco teams.
* Assist MSPs in designing scalable, multi-tenant managed solutions using Cisco's networking, security, collaboration, and cloud technologies.
* Provide expertise in integrating Cisco solutions with various platforms that customers may be operating.
* Support MSPs in service deployment, either for end customers or for internal usage / consumption.
* Assist in development of technical proposals, RFP responses, and creating architectural roadmaps for your accounts.
* Deliver technical presentations, demos, and proof-of-concepts / value (PoC / PoV) tailored to different environments.
* Utilise your Cisco technology knowledge and prowess to create awareness, enthusiasm and pipeline within your accounts.
Technology Leadership & Industry Expertise :
* Plan and drive execution of Cisco technology awareness campaigns and roadshows to groups of Cisco MSP partners.
* Keep relevant with Cisco's latest technologies, industry trends, and competitive landscape.
* Advocate for Cisco's innovations, roadmaps, and solutions to partners and customers.
Work closely with Cisco's sales, marketing, and partner teams to drive revenue growth and success within accounts.
* Participate in industry and partner events, webinars, and forums to promote Cisco solutions.
* Excellent communication and presentation skills, with the ability to convey complex technical concepts to diverse audience levels.
* Strong problem-solving abilities and analytical thinking.
* Ability to build strong relationships technical executive and influence technology strategies.
* Self-motivated to work independently and proactively to plan and execute strategic initiatives.
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Solution Engineer
• North Sydney, New South Wales, Australia
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