A Little Bit About Us
Discover A Maze'N Things, a prime attraction on Victoria's Phillip Island. Our theme park is a magical playground with puzzles, illusions, sky trail and mini golf, delighting visitors of all ages. Based in Cowes, Phillip Island, this role is where excitement meets work.
Park Lane Group creates places and experiences that relax, excite, reconnect, and make people feel genuinely cared for. From family-friendly holiday parks across Victoria, New South Wales and Queensland, to welcoming independent lifestyle and retirement living communities, and attractions built for shared fun and big smiles, everything we do is designed with care and attention to detail.
We are proudly family owned. Since 1992, the Hellings family has grown Park Lane on a foundation of quality, integrity, and great service that guests, residents, and visitors can rely on.
At Park Lane, people enjoy working in a team that values pride in everything we do, integrity in action, and putting the customer first. Leaders motivate their teams, encourage collaboration, and support continuous improvement to deliver memorable guest experiences.
As we continue to grow, we're committed to empowering our people to grow along with us. If you take pride in your work and love creating moments that matter, you will feel right at home at Park Lane Group.
About the Role
Join Our Team as an Administration Assistant! This role is 0.65 FTE (26 hours per week)
Park Lane is looking for a friendly, dynamic and efficient Administration Assistant to keep things running smoothly! If you're organised, detail-focused, and thrive on multitasking, we want you. With skills in finance, admin, and customer service, you'll be the backbone of our team—supporting the Business Manager and ensuring A Maze'N Things operates seamlessly. Confidentiality, professionalism, and a can-do attitude are a must!
What You'll Do
Join the fun at A Maze'N Things and keep the magic running smoothly! As our Administration Assistant, you'll be at the heart of operations, handling a mix of finance, bookings, and general administration.
* Finance & Cash Handling – Manage banking, invoices, and financial reporting. Keep things balanced and on track!
* Bookings & Guest Coordination – Oversee group bookings, liaise with schools and international visitors, and ensure seamless check-ins.
* Admin & Office Support – Maintain records, manage emails, support training, and assist with onboarding new staff.
* Stock & Systems Management – Maintain stock records, update pricing, and manage gift cards within our Venue Management System.
* Compliance & Reporting – Review HSE tasks, update policies, and ensure incident reports are accurately logged.
* Team & Customer Support – Assist with rostering, staff training, and provide top-notch service to guests and the team.
This is an exciting, fast-paced role where no two days are the same. If you love variety, organisation, and working in a dynamic environment, we'd love to hear from you!
What You'll Bring
* Previous administration experience, with strong organisational skills and attention to detail.
* Financial administration capability, including invoicing, banking, or basic reporting.
* Excellent communication and customer service skills, with the ability to engage professionally with guests, schools, tour groups and team members.
* Strong computer skills, including confidence using Microsoft Office and booking or management systems.
* A proactive, can-do attitude, with the ability to multitask and support a busy team in a fast-paced environment.
What's in it for You
* Work–life balance, with a permanent part-time role offering consistent hours.
* Staff discounts across Park Lane Holiday Parks and A Maze'N Things.
* A fun and unique workplace at one of Phillip Island's most loved attractions.
* Opportunities to grow and develop as part of a growing tourism and hospitality business.
* A friendly and collaborative team environment where no two days are the same.
Apply Now — Don't Miss Out!
We're reviewing applications as they come in and are ready to hire immediately.
Apply today with your resume and a brief cover letter — or call Todd on 0439 097 *** for further information.
https://www.amazenthings.com.au/