About the Role
As a front-line ambassador of exceptional customer service, you will play a vital role in fostering positive relationships with internal and external clients. You will be the primary point of contact for visitors and callers, setting the tone for a seamless experience.
The successful candidate will possess highly developed interpersonal and communication skills, with the ability to multitask and manage competing priorities effectively. They will also demonstrate initiative and self-motivation, approaching new tasks with enthusiasm and energy.
You will have the opportunity to build strong connections with various stakeholders, representing organisational values of reliability and trust-building. Additionally, you will be responsible for processing administrative tasks, utilising your expertise with MS Office products and previous experience with accounting administration is highly beneficial.
To excel in this position, you will require:
* Relevant administrative or business qualifications
* A minimum of 1 year of previous local customer service work experience or other relevant experience
* Proficient in English with excellent oral and written communication skills
* Demonstrated ability to work collaboratively and independently
* Ability to problem-solve and manage conflicting priorities
* High attention to detail with precise data entry skills
This is an exciting opportunity to join a progressive business with a friendly and supportive work culture. If you are passionate about delivering outstanding customer support, please consider applying.