Personal Banker | Community Bank Altona | VICWe're hiring a Personal Banker (internally known as a Customer Relationship Officer) to deliver an exceptional end-to-end banking experience for customers.In this energetic role, you'll make your mark by:Delivering win-win solutions by understanding customers' current and future goals and designing solutions that meet their needsEducating and supporting customers with digital literacy and online banking needs as we innovate our offeringsGuiding customers through personalised lending solutions, exploring tailored personal loans and credit card optionsEngaging in on-the-job learning and other development opportunities to grow your careerBuilding connections by supporting customers, giving back to communities, and contributing to a positive workplace cultureThis is a Permanent Full-time position located in Altona.What you'll bring to the roleTo succeed, you'll consistently deliver exceptional customer service.
We'd love you to have:Proven ability to achieve sales results through customer-focused solutionsConfidence to communicate with new and existing customers face to face and over the phoneAbility to quickly build relationships with customers and colleaguesUnderstanding of what makes our bank differentDrive for collaboration and teamworkExperience in consumer lending is a plus but not essentialOur Community Banking modelCommunity Banking operates on a shared revenue model based on profit-with-purpose, reinvesting profits into local communities to fund local initiatives and programs.
Our branch staff are engaged in community events and support small businesses while addressing local needs.Why work with us?
Have a big impact that matters by directly benefiting customers and communitiesBe more than a number in a diverse, supportive teamAccess career opportunities and flexible policies to help you growYou'll also access a range of benefits, including:Health and wellbeing support, discounted gym memberships, private health insurance options, and EAP for you and your immediate familyOpportunities for learning through our corporate university BEN UWe're committed to diversity and inclusion and will provide adjustments to the application or interview process if required.You can find more about our retail banking roles here: and interviews may commence prior to closing date.We are committed to responding to all candidates, regardless of the outcome.
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📌 Personal Banker | Community Bank Altona | Vic
🏢 Bendigo Bank
📍 Melbourne