Overview
We need an additional superstar to join our team, to provide support to our Mount, Nedlands and Mt Lawley practices. This is your opportunity to be part of a great team dynamic and provide the best practice experience for our patients, stakeholders and colleagues.
The right candidate will be a person with a passion for customer service, who is interested in a career in the medical industry, who has a commitment to learning and demonstrate experience in a fast paced, ever-changing environment. The most important criterion is a willingness to work hard, have a laugh as well as being adaptable to changes in policies and process.
Our Team and Environment
What we need are people with extraordinary organisational, interpersonal and communication skills. Our team has the highest standard of work ethic, ensuring that our patients and doctors receive seamless service. The setting can be high paced and demanding, the rewards come from the collegiate atmosphere and the pride of providing exceptional care.
The Role
The role can be busy, coordinating phones, managing outpatient clinics, bookings, as well as inpatient requests as required. Organisaton and adherence to protocol is the key, attention to detail in all aspects is a must. Our receptionists are the front line and provide the first point in contact when it comes to our patients’ experiences with our company as we well as for external refers.
We are a busy practice so you will need to think on your feet, be flexible in your approach to work, and be extremely organised.
Flexibility and Coverage
We provide services in multiple locations. We cover leave and other absences internally, so flexibility is required. Sometimes this means that we care for our patients outside of ‘normal’ business hours, but this flexibility is reciprocal. You’ll be challenged, acknowledged, developed and thanked for your efforts if you join us.
The Ideal Candidate
We are seeking a reception team member who can think on their feet and who loves to help people. The person we are looking for will be compassionate, energetic and positive and who is enthusiastic about learning and committed to excellence. Our ideal candidate will have a warm and caring disposition and professional demeanor and be happy to work in a busy and quick paced environment with a friendly and vibrant team.
You/'ll appreciate feeling a part of a ‘working family’ who you’ll always feel encouraged by and feel rewarded by the satisfaction of knowing that your colleagues appreciate the work you put into your day.
Skills
We are a paperless practice so you/'ll need good computer skills, and experience in using a database or practice software will be an advantage. Previous nursing, dental or medical admin background is preferred, but not essential, along with a desire to learn and expand your knowledge.
If you can demonstrate all of the essential skills and qualities in an alternative administration environment and show a commitment to educating yourself, we’ll happily consider you for the role.
What can we offer you?
- Great team and social activities
- Excellent office facilities
- Staff discounts and perks at 100/'s of retailers and suppliers including discounted parking.
How to Apply
If this sound like the new role you are looking for, please submit your application containing a cover letter and resume through seek.
Job Insights
Salary match
Number of applicants
Skills match
Your application will include the following questions:
- How far are you willing to travel for work?
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- How many years/' experience do you have as a medical receptionist?
- Which of the following medical practice management software do you have experience with?
- What/'s your expected annual base salary?
- Do you have a current Australian driver/'s licence?
- What/'s your preferred work type?
Locations
Medical Receptionist/ Ultrasound Assistant – Perth Obstetrics & Gynaecology Ultrasound, Mount Lawley, Perth WA
Medical secretary – Nedlands, Perth WA
Medical Receptionist/Administration – Park Medical Group, Victoria Park, Perth WA
What can I earn as a Medical Receptionist
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