Cyber Risk Analyst, Ongoing opportunity based in Sydney plus flexible/hybrid working options available The Department of Customer Service is looking for a Cyber Risk Analyst to join our growing team! Benefits Fantastic ongoing clerk grade 7/8 Opportunity. Salary range: $113,574 - $125,720 plus superannuation, commensurate with experience. Genuinely flexible working arrangements. Work from your home office as well as from our state-of-the-art offices in Sydney or Regional NSW Excellent career development and learning development opportunities. About Us DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW. This is an exciting opportunity to work in a newly created role with our broader Chief Information Security Office (CISO) team who work closely with DCS agencies to respond to ICT and cyber risks. This enables agencies to safely deliver personalised digital experiences to NSW and this role will be pivotal in achieving this! If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you! Your responsibilities will include Conduct analysis of cyber risks using tools such as risk registers, incident data. Support the development and coordination of cyber risk assessments and data analysis. Prepare and maintain high quality reporting outputs such as risk heatmaps, new cyber metrics and executive updates Coordinate follow-up on treatment actions, track milestones, and ensure risk documentation is current and complete. Collaborate with stakeholders to interpret and validate cyber risk information to drive informed decisions. Contribute to new process improvement opportunities that enhance risk posture visibility and governance maturity Maintain positive stakeholder relationships through effective communication and issue resolution. About you Strong analytical skills and attention to detail, particularly in managing cyber risk data Experience preparing reports for governance forums or executives Comfortable navigating ambiguity and able to work across business and technical teams. A nature collaborator who builds trust and drivers delivery through strong relationships. Strong understanding and familiarity with security standards and frameworks (e.g. ISO 27001:2013, CIS, NIST, ISM, Essential Eight, Mitre, etc.) Background in cyber security risk management. If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you! What we need from you To start your journey towards becoming Cyber Risk and Reporting Analyst, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter please share your motivation for applying for this position and your relevant skills. A talent pool may be created to fill future ongoing or temporary opportunities. Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 10am Tuesday 23rd September Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact nicole.turner@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process