Our client is a global luxury retailer with a beautifully designed boutique in the heart of Leederville. Known for personalised styling, attention to detail, and exceptional service, they create memorable experiences for every client. Their passionate team and international support bring together elegance, expertise, and a seamless customer journey. This is a chance to step into a global brand as a Customer Experience Manager, where you'll drive sales, inspirational leadership and styling expertise. You'll have the opportunity to guide a dedicated team, manage high-profile client appointments, and provide personalised styling in a stunning, intimate boutique environment. What's in It for You: * Work/Life Balance: Enjoy full-time hours with a flexible roster, including one weekend day off per week. * Professional Growth: Induction & Training held in the USA at their Flagship Head Quarters with ongoing luxury retail training and development in Australia. * Stunning Workplace: A beautifully designed, professional boutique where you can make a name for yourself in the high-end market. Key Responsibilities: * Lead and Develop: You'll inspire and train your team, ensuring every client receives an exceptional experience from the moment they step in. * Drive Sales: Utilise your consultative sales skills to recognise buying signals and secure sales, ensuring KPIs are met. * Customer-Centric: Serve as a trusted advisor, guiding clients through key decisions, often for major events, by understanding their needs and providing tailored solutions. * Global Team Support: Engage with an international management team and receive hands-on training overseas in a flagship showroom to truly immerse yourself in the brand. What We're Looking For: * Consultative Sales Expertise: You thrive in intimate, high-end sales environments, confidently guiding clients towards their ideal styling decisions. * Fashion Knowledge: Your passion for fashion and styling shines through as you help clients make unforgettable impressions. * Sales Leadership: Proven experience in leading a team to success, achieving sales goals, and promoting a collaborative, high-performance environment. * Excellent Communication: You're approachable, professional, and able to make a lasting first impression. To apply online, please click on the apply button. Alternatively for a confidential discussion please contact Sophie El Atam on 0416 482 284 or selatam@frontlineretail.com.au quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing www.frontlineretail.com.au You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings! Facebook: www.facebook.com/FrontlineRetailPerth