Overview
Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, Warrnambool.
Responsibilities
Representing Lake Imaging as the first impression of the practice as you meet and greet patients at the front desk.
Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
Make patient bookings while maximising appointment slots
Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.
About You
Previous medical receptionist experience desired not essential
Excellent interpersonal skills in order to show patients care, compassion and empathy
Excellent time management skills in order to prioritise tasks
Excellent communication skills
Ability to work autonomously as well as part of a team
Excellent keyboard skills for data entry into RIS system
EFTPOS and cash handling skills
Demonstrated commitment to ongoing professional development
For You
Competitive salary with annual reviews
Additional Paid Parental Leave
Fitness Passport with over 1000+ locations nationwide
A recognition and rewards platforms for salary packing options and employee discounts at hundreds of retailers for everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.
Generous employee referral bonuses for a financial incentive to our employees on referring great talent to our team.
An innovative and evolving company.
Supportive and engaging clinic managers.
Career advancement and succession options
Interested?
Simply submit your resume by selecting APPLY or visit the candidate portal to update your interest in this role.
#J-18808-Ljbffr