About the role
Wellnesswares Group Pty Ltd, a leading provider of premium hardware for well being is seeking an enthusiastic and driven Internal Sales and Logistics Co-ordinator to join our team in Forest Glen, Queensland. In this full-time position you thrive in a role offering variation from sales consultation through to product distribution.
What you'll be doing
* You will consult with leading interior design and architectural professionals, health conscious home owners, and onsite trade professionals
* Manage and nurture existing B2B partners and B2C customers with exceptional customer service.
* Liaise with customers to understand their needs and share know how regarding the products and services offered by the business.
* Assist with customer product selections and close sales, ensuring customers receive an exceptional purchasing and product experience.
* You will follow each clients purchase from sale to delivery offering.
* Maintain accurate records of all customer interactions and provide timely follow ups
* Prepare high value low volume shipments in full and on time.
* Be a team player and seek improvement to deliver a great sales experience.
What we're looking for
* Experience in an internal sales or customer service role, preferably within the building trade or design, hospitality and or wellness industry
* Possibly have some basic renovation or building trade knowledge or logistical background and seeking to hone your sales skills
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
* Strong negotiation and problem-solving skills to handle customer queries and objections effectively
* Proficient in using Salesforce CRM and Dear/Cin7 inventory management systems (or similar enterprise-level systems)
* Passion for home design, health and wellness products and a desire to help customers achieve their wellness and design outcomes.
* Must have unrestricted work rights in Australia
What we offer
At Wellnesswares Group, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, you can expect:
* A collaborative and inclusive team culture that values innovation and continuous improvement
* Comprehensive training
* Excellent work-life balance with flexible working arrangements
* Access to onsite sauna and steam room facilities
About us
At Wellnesswares, we bring wellness and sophistication into the most exceptional homes and spaces across Australia and New Zealand. Through our brands, Geyser Steam and Sauna Culture, we collaborate with the industry's top architects, designers, and builders to create bespoke steam and sauna experiences for high-end residential and boutique commercial projects. Our reputation is built on expertise, innovation, and an unwavering commitment to quality—ensuring our clients receive tailored solutions that both improve homes and home owners.
If you're ready to embark on an exciting and rewarding career in sales, we encourage you to apply for this role now.