Job Description
Salary: $32.75 - $32.75
Job Type: Casual
Location: Browns Plains
Job Category: Community Services and Development, Health, Medical & Pharmaceutical
About the role
To perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.
Duties Phone Booking Hub
* Ensure patient flow is effective through clinic calendars.
* Display professional phone manner.
General Administration
* Ensure appropriate handling of GP referrals and correspondence.
* Ensure patient flow is effective through clinic calendars.
* Display professional phone manner.
* Ensure administration recalls are actioned daily.
Welcome Duties
* Actively engage with clients as they enter the clinic, monitor clinic flow, queries, and support the clients that are waiting.
Additional Duties
* Maintain positive relationships with community organisations, hospitals, and other stakeholders.
* Foster a culture of continuous improvement.
* Ensure effective implementation and maintenance of ATSICHS Policy and procedures in line with AGPAL Accreditation Standards.
Culture
Enjoy working in an organisation that makes a difference in the community. Join our friendly and support Primary Health Support team that will help you grow personally and professionally.
Benefits
* $32.75 base hourly rate + 25% Casual loading +12% Super.
* Casual position.
* Work for a leading Aboriginal and Torres Strait Islander, community-controlled organisation.
COVID-19 Requirement
Immunisation history showing you have received two doses of a Covid-19 vaccine is encouraged.
Desired Skills and Experience
* Identify as Aboriginal or Torres Strait Islander.
* Certificate III Business Administration (or equivalent).
* Previous experience working in an administration and /or service coordination role.
* Ability to work as part of a multi-disciplinary team and understand the cycle of care patient system.
* National Police Certificate.
* Evidence of Work Rights.
* Driving License.
Additional Requirements
* Previous experience working with an electronic Patient Management System such as MMEx.
* Experience working within an Aboriginal and Torres Strait Islander community health service.
* Demonstrated organisation skills, including an ability to multi-task, to plan, set and prioritise.
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