About Us
The Centre is a community-owned not-for-profit adult and community college, established over 60 years ago. It operates a unique blend of community-building programs, learner engagement support and education programs for people with low educational attainment and multiple challenges.
We are an equal opportunity employer and a Child Safe Organisation.
We like diversity. It makes life more interesting and teams more effective.
We provide work/life balance, a fantastic team, and the pleasure of going to work each day for a rewarding purpose.
About the Role
As our Customer Services Administrator, you'll be one of the friendly faces and first points of contact for students, clients, suppliers, and more. You'll deliver top-notch service while assisting with the smooth running behind the scenes. This role will work within the Customer Service team, assisting with the administration and organisation of student enrolments, room bookings, responding to facility requests and arranging maintenance when required.
If you love helping people and thrive in a fast-paced environment, we want to hear from you
About You
We are seeking a people person through and through. You'll be friendly, approachable, and always ready with a smile. You believe in treating everyone with respect and integrity, creating a welcoming environment where all individuals feel valued.
You will possess the natural ability to collaborate, which means you thrive in a team and enjoy working with others to achieve great outcomes.
Whether it's a student, client or colleague needing support, you handle it all with professionalism and positivity.
Qualifications and Licenses
* Certificate III or higher Business Administration
* Current employee Victorian Working with Children Check Card (WWCC)
* Satisfactory National Police Records Check
* Australian Driver's License
What we can offer you?
* Maximise your take-home pay with access to tax-saving options with Salary Packaging and Novated Leasing.
* Take advantage of our Employee Assistance Program (EAP) and dedicated health and wellbeing days to recharge and thrive.
* A Supportive Environment: Be part of a team that values your growth, empowers you to succeed, and celebrates your achievements.
To Apply, send the below by the 23rd of January 2026.
1. Resume
2. Cover Letter
3. A document that addresses the following key selection criteria:
4. Demonstrated capacity to work as part of a team to deliver excellent customer service to internal and external customers.
5. Excellent digital literacy/ computer skills and the capacity to assist customers with IT related issues.
6. Strong time management skills with the ability to multi-task and deliver to required timeframes while maintaining a high attention to detail.
Please visit our website at to view the position description.
For any questions, please contact HR Officer, Lora Watson on phone or email
The Centre encourages all people of diverse backgrounds to apply to join its team including but not limited to Aboriginal and Torres Strait Islander (ATSI), Culturally and Linguistically Diverse (CALD), Sex, sexuality and gender diverse (LGBTQIA+) communities and those living with a disability.
We reserve the right to interview and potentially make an appointment PRIOR TO CLOSURE OF APPLICATION DATE.