About the Role
We are seeking a seasoned professional to lead the design and implementation of AI-powered contact centre solutions.
Key Responsibilities:
* Developing strategic plans for modern contact centre infrastructure using Amazon Connect
* Providing expert technical guidance and leadership
* Collaborating with cross-functional teams to drive project delivery
Required Skills and Qualifications:
* In-depth knowledge of leading contact centre technologies such as Amazon Connect
* Strong understanding of the impact of AI on business processes and operations
Benefits of Working with Us:
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
About Our Team:
We value innovation, collaboration, and excellence in all aspects of our work. If you share these values and have a passion for delivering exceptional results, we encourage you to apply.