About the Role
Dentons currently has an exciting opportunity for an innovative and detail-oriented Business Analyst to join our team on a 12-month contract.
As a Business Analyst, you will be responsible for enhancing the quality of our technology products by analysing business needs and opportunities. You will work closely with Organisational Change Management and Technical SMEs to design improvements, facilitate business testing, and support implementation. This role will see you working on Dentons' Case Management System project, with experience in ShareDo (Clio Operate), Appian, or other CRMs highly regarded. With no single headquarters, Dentons offers an environment where different perspectives and innovation are encouraged. You will play a key part in ensuring that our projects are built on a solid foundation of well‐documented and thoroughly analysed requirements.
Your Key Duties Will Include:
* Requirements gathering sessions to capture business needs, including risk identification in partnership with project managers.
* Preparing and maintaining all collateral relating to business requirements throughout the project lifecycle, including ensuring stakeholder sign‐off.
* Collaborating with project managers, stakeholders and business units to document and analyse business requirements for projects.
* Ensuring comprehensive requirements traceability using Requirements Traceability and Testing Matrices (RTTM).
* Translating business needs into clear specifications and project documentation including business cases, use cases, and process flows.
* Working with project managers to develop and implement plans for successful project delivery, improvements and new solutions.
* Conducting process impact assessments, feasibility studies and gap analysis to inform project planning and execution.
* Participate in testing with particular emphasis on UAT, Business Pre & Post Implementation Verification.
* Process mapping with focus on automation.
* Maintain and enhance documentation repositories and project tools (e.g., project plans, dashboards, knowledge bases).
What You'll Need to Succeed
* Minimum 3‐5 years' experience as a Business Analyst or similar role.
* Experience working in the legal industry.
* Agile Business Analyst, BABOK or related certification.
* User Acceptance, Regression and Business Verification Testing.
* Proficiency in a variety of Project tools/systems (e.g. Microsoft Excel, Smartsheet, PowerPoint, SharePoint, Teams, PowerBI, Jira/Confluence etc).
* Excellent written and verbal communication skills, with the ability to foster relationships across all levels of the business.
* Proven analytical mindset, capable of solving complex problems and presenting actionable solutions.
Benefits
* Equitable salary packaging, incentive pay and rewards.
* Salary continuous insurance (for permanent employees or employees on a 6 month or more maximum term contract basis).
* Salary sacrificing and novated leases.
* 5 days Bonus Leave per year after 12 months of service.
* Additional leave options.
* Equal family leave for all genders (including kinship groups).
* Floating public holidays for days of cultural significance.
* Exclusive retailer discounts.
* Offices designed for collaboration on Gadigal, Naarm, Yuggera, Kaurna and Whadjuk land.
* Learning & Development opportunities.
* Generous health and wellbeing programs.
* Agile and flexible working for all.
* Social and diversity networks providing year‐round events.
* Opportunities to undertake pro‐bono legal work.
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