Perth Harley-Davidson® is one of the largest independently owned Harley-Davidson® dealerships in Australia, with a brand-new showroom and service centre in Beckenham; there has never been a more exciting time to join the team.
**Perth Harley-Davidson is looking for an experienced **Merchandise Store Manager** to assist with the day-to-day running of the busy Merchandise department. Join a tight-knit team of passionate and dedicated staff at Perth Harley-Davidson!**
Perth Harley-Davidson® is part of the leading Harley-Davidson® dealership group in Western Australia. With a dedicated sales team for new and used Harley-Davidson® motorcycles, authorized Service Centre, extensive range of Parts & Accessories, as well as Harley-Davidson® genuine apparel, giftware, collectables and accessories.
Required Experience:
- Previous experience in a customer service role & retail sales.
- Excellent communication and customer service skills.
- Ability to get along with a broad customer base.
- Experience with point of sale inventory systems or the ability to learn quickly.
- Possess a positiv, can-do attitude, be flexible and be able to think on your feet.
Day-to-day tasks:
- Ensure the effective and efficient day-to-day running of the Merchandise Department.
- drive and manage online sales through Shopify
- Provide excellent customer service to all customers.
- Assist customers with their selection of merchandise and offer additional product that complement the purchase.
- Provide prompt and accurate service at cash register.
- Receive and process merchandise _from_ distributors, check merchandise received against purchase invoice, log merchandise into inventory and prepare product for showroom floor.
- Ensure merchandise displays are well stocked, clean, dust free and appealing to customers.
- Assist with stocktake when required.
- Handle telephone enquiries to the Merchandise Department.
- Assist with dealership events on occasion.
- Understand seasonal requirements for forward orders
- Ensure efficient stock control requirements are met