Job Description:
Australian Citizens residing in Australia only respond.
Position Titles:
1. Associate Technical Engineer
2. Technical Engineer
3. Senior Technical Engineer
4. Technical Engineering Manager
5. Technical Engineering Expert
6. Senior Technical Engineering Manager
Location: ACT, QLD, SA, VIC
Services Australia is seeking to identify suitable candidates to perform the roles of Infrastructure, Support, and Technical Engineers from junior levels to expert and manager levels to help the agency manage and maintain all IT platforms, take operational ownership of all infrastructure provisioning, and provide business user support in day-to-day operations.
Key Responsibilities:
1. Infrastructure Engineers: Provide support for deployment of hardware, hardware-related software, and other related assets. Support infrastructure-related incidents and problems, exercising independent judgement and making decisions within defined parameters.
2. Support Engineers: Support incident or problem management and service request processes by identifying, recording, updating, and closing incident or problem records. Provide technical advice and development to service desk staff.
3. Technical Engineers: Support the delivery of technical landscape design, installation, configuration, deployment, technical security, and operation of ICT components and databases. Plan work in the context of competing priorities and contribute to workplace practices and business improvement strategies.
Note: A merit pool will be developed to offer contracts.
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