The role
This is a varied administration and digital communications role supporting day‑to‑day office operations while managing our social media presence.
You will be the first point of contact for clients, taking jobs and managing schedules.
The job also requires you to help present a professional and engaging image of our business online and in person.
Key responsibilities
* Interacting with customers to enter and schedule jobs (via phone, email & text)
* Manage employee day to day schedules and communicate appointments with customers
* Managing social media accounts (e.g. Facebook, Instagram, LinkedIn, TikTok), including planning posts, writing captions, and scheduling content.
* General office administration: phones, reception, email inbox, filing, data entry, and maintaining records and databases.
* Preparing documents, reports, and basic spreadsheets using Microsoft Office or Google Workspace.
* Creating simple graphics and visuals using Canva or similar tools.
* Monitoring comments and messages, responding to basic enquiries, and escalating as needed.
* Supporting management with ad‑hoc admin and marketing tasks and maintaining an organised office environment.
Skills and experience
* Previous experience in an office administration, receptionist, or similar support role is preferred.
* Confident using social media platforms for business, not just personal use.
* Strong written and verbal communication skills and attention to detail.
* Good computer skills, including email, spreadsheets, and document formatting.
* Experience with Canva or basic design/photography/video skills will be highly regarded.
* Ability to prioritise tasks, work independently, and meet deadlines.
Personal attributes
* Friendly, professional, and customer‑focused.
* Organised with a proactive, "can‑do" attitude.
* Willing to learn new systems and contribute ideas to improve processes and content.
Hours and benefits
* Flexible work hours
* On-The-Job training and external training opportunities
How to apply
Please email your resume and a brief cover letter outlining your relevant experience and why this role suits you to