Site Performance Specialist
We are seeking a skilled professional to join our team as a Site Performance Specialist. This dynamic role plays a pivotal part in maximising our customers' return on their fleet investments by providing technical support, advice on equipment optimisation and analysing fleet performance data to drive improvements in overall asset performance.
Key Responsibilities
* Develop and maintain key customer relationships with each allocated site.
* Utilise fleet performance data to proactively drive improvement in asset performance.
* Carry out wear management inspections.
* Regular report generation as required.
* Working with customers on resolution of unplanned downtime to ensure timely resolution.
* Identify sales opportunities and communicate these to the Mining Support Representative for actioning.
* Monitor and review maintenance and operational practices and technology applications that impact machine performance and make recommendations for improvement to optimise TCO.
Requirements
* Tertiary qualifications in Engineering or Mechanical Trade Certificate.
* Experience working on CAT equipment and exposure to CAT systems highly regarded.
* Current Drivers License - C Class minimum.
* Advanced interpersonal skills with proven customer service and relationship management skills.
* Understanding of large mining equipment 'Total Cost of Ownership' (TCO) and its drivers.
* Ability to troubleshoot equipment faults and recommend solutions.
* Ability to work successfully in a team and autonomously.
* Excellent organisation skills, with the ability to manage conflicting priorities.
* High level of initiative and problem-solving skills.
* Well-developed ability to analyse asset health and performance data and compile reports.
What We Offer
* Competitive remuneration package.
* Fully maintained vehicle.
* Income protection with 24/7 coverage.
* Fitness passport for the whole family.
* Annual remuneration and performance review.
* Paid parental leave (primary carer).
* Purchase leave program.
* Opportunities for growth and development.
* Relocation assistance for eligible candidates.
* Employee wellness program.
* Discounted private health insurance.
* Discounts with our corporate partners.
Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.