We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
We're all about helping our customers connect faster, better and smarter. And that's where you come in, to help us realise our purpose to build a connected future so everyone can thrive.
About the Team
People, Culture and Communications – Workforce Experience & Culture cultivates a remarkable workforce experience and vibrant culture.
A taste of what the role entails
The Workplace Community Coordinator plays a key role in creating exceptional workplace experiences, managing day‐to‐day operations and fostering a sense of community within our Telstra hubs. This role is onsite based in Sydney.
Workplace Operations
* Support front desk and concierge services, including visitor management.
* Staff query management – in person, Teams, email and ServiceNow ticket queues.
* Floor walks & property fault triage and reporting.
* Mailroom coordination, shipping and stock management.
* PC lease liaison & support for employees on/offboarding.
* Stationery & kitchen consumables ordering and replenishment.
* Streamlining processes and cost savings projects.
* General day‐to‐day office and operations management.
Community Engagement & Events
* Deliver various monthly activations and community initiatives in the Sydney Hub.
* Act as a community ambassador, ensuring employees feel connected and supported.
* Collaborate with Experience and Property teams to maintain our office space.
* Manage event space coordination and bookings.
Essential Qualifications
* Possession of a valid Australian driver's licence is preferable to support pool car management responsibilities.
* Willingness and ability to safely handle and move items weighing between 5 and 10 kilograms as part of workplace duties.
Preferred Qualifications
* Excellent interpersonal and communication skills – an ability to build cross‐functional relationships.
* Passionate about delivering great experiences and making a positive impact on the workplace and employees.
* Demonstrates adaptability, attention to detail and effective problem‐solving skills, identifying areas of improvement proactively and addressing them.
* Highly proactive with an ability to manage multiple priorities concurrently.
* An effective collaborator, with a team‐first mindset and a willingness to work cohesively to achieve shared goals.
* Familiar with workplace technology and systems, ticket management tools, booking platforms, collaboration tools and basic troubleshooting.
* Experience working in workplace operations or community building and engagement.
* Knowledge of ServiceNow or any equivalent platform is highly preferable.
Application
If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!
EEO Statement
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
#J-18808-Ljbffr