Ai technical business analyst

Join our mission to build the most intelligent, customer‐centric bank in Australia! Driven by our AI first strategy, we're creating AI‐native solutions and an AI‐empowered workforce to deliver best‐in‐class experiences for over 2.2 million Australians. You will join our talented enterprise AI enablement team to build leading‐edge solutions on our agentic AI ecosystem.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you're empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

As a Tech Business Analyst in the Enterprise AI Enablement team, you will sit at the heart of how we bring AI to life for the business. This is not a traditional BA role, you are an active AI builder. You will configure and deploy AI‐powered features and agents directly to our internal teams, own them end‐to‐end, and make sure they are adopted and delivering real value.

You will sit between the business and engineering, where you deeply understand the operational problems our teams face, and you have the hands‐on ability to solve them using our enterprise AI tooling and agents without needing a full engineering squad behind you.

What you offer

• 5+ years of experience in a product or applied technology role in an agile environment
• Demonstrated experience configuring and deploying AI features or agents where you are an active builder
• Strong product thinking where you translate complex business problems into clear, testable AI solutions
• Experience working directly with business stakeholders to conduct user testing and validate that solutions solve real problems
• Hands‐on familiarity with enterprise AI tools and agentic platforms
• Experience writing, testing, and iterating on agent prompts to produce reliable, production‐quality outputs
• Scope problems that exceed low/no‐code configuration and brief core engineering teams effectively
• Experience owning the full adoption lifecycle: go‐to‐market planning, user education, and change management
• Ability to operate within enterprise guardrails and governance frameworks, particularly in a regulated financial services environment

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks' paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks' paid leave for non‐primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months' gender affirmation leave, including 6 weeks' paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

Banking and Financial Services is our technology‐driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that's buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio‐economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.