The Company
Our client is one of the largest and most loved FMCG organisations in Australia. After being in business for several decades and extending their footprint across several locations in Australia, they are expanding operations and require an extra pair of hands to support the Customer Service department.
The Role
Managing a self-sufficient team of three, duties will be dependant on work schedules: Responsibilities include the following:
1. Management of EDI including troubleshooting
2. Oversee the day-to-day delivery of the team
3. Engage key stakeholders to ensure a customer-orientated and productive strategy
4. Deliver industry-leading customer experience across all channels
5. Liaison with key carriers and vendors
6. Management of account queries and status updates with major accounts
7. Maintain SAP database and client portals ensuring accuracy
Why work here?
8. Hybrid working opportunity 3/2 model
9. Computer and product training provided
10. Parking on site
11. Staff discounts
12. Fun team, great supportive working environment
Your Profile
13. Experience within the FMCG or manufacturing industry desirable
14. Technically minded, experience working with an ERP is critical
15. Team manager/leader experience (minimum 2 years)
16. Excellent communication skills
Apply Today
Please send your resume by clicking on the apply button or for further information, contact our Mount Waverley office on 03 9239 8100.
Job Reference Number: 06830-0012952086EM