Receptionist Job Description
We are seeking a highly organised receptionist to provide exceptional patient care in our specialist orthodontic practice.
Key Responsibilities:
* Ensure a positive experience for patients by greeting and checking them in efficiently and professionally.
* Manage phone calls and schedule appointments promptly, whilst maintaining a calm and composed manner.
* Deliver high-quality patient support by addressing their queries and providing accurate information about our services.
* Process billing and payments with attention to detail and a strong focus on accuracy.
Required Qualifications:
* Previous administrative experience is essential, particularly within a dental or medical environment, where a good understanding of relevant procedures would be beneficial.
* Excellent interpersonal skills, enabling effective communication with patients, colleagues, and external contacts.
* A high level of organisational skill, ensuring timely completion of tasks, maintenance of accurate records, and adherence to deadlines.
* The ability to multitask, manage multiple priorities, and remain focused under pressure.
Benefits:
Our specialist orthodontic practice offers a warm and supportive work environment, allowing you to grow and develop your skills. As a key member of our team, you will contribute to delivering exceptional patient care and service excellence.