Export Documentation and Customer Service Assistant
Our client is seeking an Export Documentation & Customer Service Assistant in Beresfield.
In this role, you will manage export documentation, coordinate export sales orders, and support customer service to ensure accurate, compliant, and on-time delivery.
Annual Salary: $68,000-$72,000 + superannuation Location: Beresfield, NSW (relocating to Rutherford in ****) Employment type: Full-time, permanent Hours: Monday to Friday, 9:00am-5:00pm
Roles & Responsibilities
Process and manage export sales orders using the ERP system
Prepare and coordinate export documentation including health and trade certificates
Liaise with freight forwarders, transport providers, and overseas stakeholders
Track and record logistics and export activity to ensure compliance
Support reporting of export customer complaints and non-conformances
About You
Previous experience in Sales Administration or Customer Service
Strong attention to detail and organisational skills
Confident using ERP systems and Microsoft Office
Clear written and verbal communication skills
Previous experience in a manufacturing environment
Benefits
Stable, full-time weekday hours
Opportunity to build a long-term career
Supportive team environment within a global business
About RWM Group
RWM Group is an Australian owned specialist recruitment and workforce management company with both local and international talent solutions.
RWM Group is part of PeopleIN, the largest ASX-listed talent solutions company in Australia and New Zealand.
How to apply
If you meet these criteria and are eager to advance your career, click the 'Apply' button below to submit your updated resume.
We are an Equal Opportunity Employer and all applications are treated with complete confidentiality.
Thank you for your application, however, due to the volume of applicants only successful applicants will be contacted.
A full list of all vacancies within RWM Group can be found on our website /
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