Job Summary
The Enterprise Solution Engineer will be responsible for technical expertise and product demonstrations, requirements gathering and solution design, RFx response, proof of concept and pilot management, and partnering sales and collaboration.
Responsibilities
* Become a subject matter expert on remote connectivity, remote management, and DEX product portfolio.
* Conduct engaging and informative product demonstrations, webinars, and presentations to potential clients, both in person and virtually.
* Tailor demonstrations to address specific customer requirements and pain points.
* Clearly articulate the technical value proposition and business benefits of our solutions.
* Strategic Differentiation and Competitive Positioning of Product Capabilities
Requirements
1. Degree in computer science, information systems, applied computer science or a similar education in an IT related field or equivalent work experience in similar role.
2. Minimum of 10 years of work experience with at least 8 years of experience in technical selling such as Solutions Consultant, Pre-sales Engineer role or Technical Product Manager role or Technical Support / IT administration role.
3. Knowledge in service desk operation is a must.
4. Experience in selling SaaS Applications RMM, Asset Management Observability, Remote Connectivity, ITSM & DEX platforms.
5. Hands-on experience in utilising APIs for Enterprise solution integrations.
6. Experience in DEX platforms or End point Management will be an added advantage.
7. Expert knowledge in at least few of the following : SAML, Scripting, Networking, Operating systems, Active Directory, virtualization, Security Protocols, Cloud computing
8. Well versed with Sales Cycle, Pre Sales processes, Project and process management..
9. Previous experience integrating with large enterprise IT systems.
10. Aspiration to constantly enhance and learn about new technologies and concepts - you'll be naturally inquisitive and have a passion for technology.
11. Motivated to work independently in a fast-paced environment.
12. Excellent communication, Documentation and presentation skills
13. Openness to travelling at least 30% of the time.