The role of Contact Centre Consultant involves delivering exceptional service to customers, promoting our brand and services, and fostering positive relationships.
A few key responsibilities include:
* Providing customer communication through phone, email, social platforms, SMS
* Ensuring customer satisfaction by responding to customers' needs or concerns
* Engaging with customers and promoting our services
* Fostering positive relationships with customers to provide the best customer experience
This position requires excellent customer service skills, strong communication abilities, and a passion for delivering quality results.
Requirements
* Level 2 First Aid
* Current CPR
* Working with Children's Check (Employee status)
* National Police check upon on-boarding
We are seeking reliable and highly available individuals who can work effectively under pressure.
Key Qualifications:
* Customer service experience
* Communication skills
* Ability to work under pressure
This is an excellent opportunity for individuals who enjoy working in a dynamic environment and are passionate about delivering high-quality results.